Responsible Gaming – Your safety is our priority

Bdt2020 believes betting should be entertainment, not a problem. We promote a culture of responsible gaming and help players develop safe, healthy betting habits. Know your limits, stay in control, and keep it fun.

18+
Adults only
24/7
Support services
100%
Privacy protection
500+
Players helped

What is responsible gaming and why is it important?

Responsible gaming is a philosophy that ensures betting and gambling remains a safe, controlled and enjoyable form of entertainment. At bdt2020 we believe every player has the right to play in a safe environment where they can enjoy entertainment while maintaining their financial and mental wellbeing.

Gambling addiction is a serious problem that can negatively impact individuals, families and society. With proper awareness, vigilance and supportive tools, this risk can be significantly reduced. Our goal is to educate every player, provide support, and extend a helping hand when needed.

Core principles of responsible gaming

  • Play for entertainment: Betting should never be used as a source of income or solution to financial problems. It should be entertainment that makes your leisure time enjoyable.
  • Set your own limits: Set your budget and time limits before you start betting and never exceed them.
  • Don't chase losses: If you lose, do not try to win back your losses by betting more. This creates a dangerous cycle.
  • Stay aware: Regularly review your betting behavior and identify warning signs.
  • Seek help: If you or someone you know is struggling with a gambling problem, seek professional help quickly.

Warning

Gambling can be addictive and cause serious financial and mental health problems. If you feel your betting is getting out of control, contact our support team immediately or seek professional help.

Session Time Limit

Playing for extended periods can be a sign of addiction. Our session time limit tool forces you to take a break after a set duration.

  • Set session limits of 1, 2, 3, or 4 hours
  • Automatic logout when limit is reached
  • Set daily maximum playing time

Deposit Limit

Protect yourself from going over budget. Set daily, weekly or monthly deposit limits.

  • Daily maximum deposit limit
  • Weekly and monthly limit options
  • 72-hour cooling period for limit increases
  • Limit reductions take effect immediately

Self-Exclusion

If you feel you need a break, voluntarily exclude yourself for a set period.

  • 7 days, 30 days, 6 months or permanent exclusion
  • Account fully locked during exclusion
  • Will not receive any marketing communications
  • 24-hour delay for reactivation once time expires

Loss Limit

Set a maximum amount you can afford to lose. This will protect you from excessive losses.

  • Daily, weekly and monthly loss limits
  • Betting stops automatically when limit is reached
  • Real-time loss tracking

Reality Check

Sends you reminders of your playing time and spending at regular intervals.

  • Alerts every 30, 60 or 90 minutes
  • Summary of spending and time in current session
  • Helps you make informed decisions

Activity statement

Get detailed reports of all your betting activity and analyze your behavior.

  • Weekly and monthly activity reports
  • Deposit, withdrawal and bet history
  • Win/loss ratio tracking

Warning signs of problem gambling

Gambling addiction can develop gradually, and identifying early signs is crucial. If you notice any of the following behaviors, it may be a warning sign:

Financial warning signs

  • Spending more money on betting than you can afford
  • Borrowing money to pay bills or cover essential expenses
  • Placing increasingly larger bets to chase losses
  • Selling savings or assets to gamble
  • Hiding money from family or friends
  • Gambling with credit cards or loans

Behavioral warning signs

  • Constant preoccupation with gambling and thinking about the next bet
  • Failed attempts to stop or reduce gambling
  • Lying about the amount or frequency of gambling
  • Neglecting work, studies or family responsibilities due to gambling
  • Feeling irritable, anxious or restless when unable to gamble
  • Gambling alone or in secret
  • Feeling the urge to bet more after a win

Emotional and social warning signs

  • Gambling is damaging relationships with family or friends
  • Feeling guilt, shame or depression
  • Withdrawing from social activities or hobbies
  • Changes in sleep or eating habits
  • Increased stress or anxiety
  • Suicidal thoughts (This is an emergency - seek help immediately)

Emergency help

If you are having suicidal thoughts or are in serious mental crisis, immediately call the National Mental Health Hotline (09696) or go to the emergency department of your nearest hospital.

Responsible gaming tools

Bdt2020 provides various tools to help you stay in control. Use these tools and build safe betting habits.

Go to account settings

Log in to your account and go to the "Responsible Gaming" section. Here you can set all limits and controls. All changes take effect immediately or within 24 hours.

Take a timeout

Need a break for a while? Take a 24-hour, 7-day or 30-day time-out. Your account will be temporarily suspended during this period. When the time-out ends, your account will automatically reactivate.

Permanent self-exclusion

If you feel you need a long-term break, consider permanent self-exclusion. This is a serious step and difficult to reverse. Please speak with our support team before making this decision.

Marketing communication control

You can opt out of promotional emails, SMS or push notifications at any time. Go to Account Settings and select your preferred communication channels.

Help and support

You are not alone. We are here to help you. Professional support and resources are available.

bdt2020 support team

Our trained support team is available 24/7. They can help you set limits, complete self-exclusion, and connect you with resources.

  • Email support@bdt2020.net
  • Live chat Available 24/7 on website

External support organizations

Contact organizations in Bangladesh and internationally that provide gambling addiction support. These services are confidential and completely free.

  • National Mental Health Hotline 09696 (Bangladesh)
  • Gamblers Anonymous www.gamblersanonymous.org
  • GamCare www.gamcare.org.uk

Guidance for parents and family

If someone in your family is struggling with a gambling problem, this is a difficult time for you too. Here are some suggestions that may help:

  • Talk openly: Express your concerns without judgment and listen with empathy.
  • Control the money: If possible, limit access to family financial resources.
  • Do not pay off debts: Paying off their gambling debts enables the behavior and worsens the problem.
  • Seek professional help: Encourage contact with a therapist, counselor or support group.
  • Take care of yourself: As a family member, your own mental health is important too.

Protecting minors

Bdt2020 is an 18+ platform and we are strict about protecting minors. We ensure through our verification process that only adults use our services. If you suspect a minor is using an account, please notify us immediately.

Advice for parents: Monitor your child's online activity regularly, use parental control software and have open discussions about responsible internet use.

Your responsibility, your control

Join bdt2020 and enjoy a safe, responsible betting experience. We're with you every step of the way. Remember: keep it fun, not a problem.

বাংলা